Every shipment tracked. Every reference private.
Shippbie connects carrier AWB numbers to your customers through internal Order IDs, syncs live tracking from the carrier, and gives every role exactly the access it needs — nothing more.
- 5
- Access roles, server-enforced
- 0
- Carrier AWB numbers shown to customers
- 100%
- Mappings and changes audited
- Transit time
- 3.2 days
- Volume
- High
- Alternate route
- Via Ahmedabad
Private carrier references
AWB numbers stay internal to your team
Customer Order IDs
Unique, and unrelated to the AWB
Live carrier tracking
Scans synced, timelines updated
Complete audit trail
Who did what, and when
From carrier AWB to customer timeline.
Every shipment passes through the same four steps. The carrier's reference is used internally at each one — and never handed to the customer.
- AWB RECEIVED
Carrier reference registered
A Logistic Manager enters the AWB issued by the carrier. It is stored privately.
- ORDER ID
Customer reference issued
An internal Order ID is generated — unrelated to the AWB, so one can never reveal the other.
- MAPPED
Connected to the customer
The shipment is mapped to its User and company, with the full mapping history kept.
- TRACKED
Live from the carrier
Scans sync from the carrier and appear on the customer's timeline, references removed.
One platform, five levels of access.
Each account sees and does exactly what its role allows. Permissions are enforced on the server for every request — not hidden in the interface.
Owner
Full control of the platform: every account, company, carrier credential and record.
Admin
Creates, edits and removes Co-Admins, Logistic Managers and Users.
Co-Admin
Onboards Logistic Managers and Users, and follows their shipments.
Logistic Manager
Registers carrier AWB numbers and connects each shipment to the right customer.
User
Tracks their own shipments by Order ID — read-only, and never sees an AWB.
Live status, honestly reported.
Tracking comes from the carrier — by webhook where it is available, and by scheduled sync otherwise. Every view says when it was last refreshed. If the carrier cannot be reached, customers are told plainly rather than shown invented updates.
- Full timeline with location and time of every scan
- Delivered, attempted, returned and exception states
- Carrier references removed from every customer-visible line
Order ID · sample
APH-2026-4817302
Reached destination facility
KOLKATA HUB · Today, 09:15
In transit
MUMBAI HUB · Yesterday, 18:00
Picked up
MUMBAI · Mon, 14:10
Manifested
MUMBAI · Mon, 10:00
Isolation by design, not by convention.
Company isolation
A customer can never reach another company's shipments — checked in every query.
Private AWB numbers
Kept out of every customer response, page and search — and removed from carrier text.
Hardened sessions
Secure cookies, rate-limited sign-in, and immediate revocation on any account change.
Audit log
Account changes, AWB mappings and tracking syncs are recorded with who and when.
Ready when your team is.
Accounts are issued by your administrator. Sign in to manage shipments, or to track the ones on their way to you.